Return and Refund Policy

Effective Date: 24-11-2024

At Adarva Food Products, your satisfaction is our priority. This policy explains the conditions under which returns and refunds are accepted.

1. Return Eligibility

• Products can be returned if they are:
  • Damaged during transit.
  • Incorrect or not as described.
• Returns must be requested within 7 days of delivery.

2. Non-Returnable Items

• Opened or partially used products.
• Perishable items that have exceeded their expiration date.

3. Return Process

• To initiate a return, please contact us at adarvafoods@gmail.com with your order details and reason for return.
• Approved returns must be shipped back in their original packaging to the address provided by our team.

4. Refunds

• Refunds will be processed once the returned item is inspected and approved.
• Refunds will be issued to the original payment method within 7-10 business days.

5. Replacement Policy

• If a replacement is preferred over a refund, we will ship a new product once the return is received and approved.

6. Shipping Costs for Returns

• Return shipping costs are the responsibility of the customer unless the product was defective or incorrect.