Return and Refund Policy
Effective Date: 24-11-2024
At Adarva Food Products, your satisfaction is our priority. This policy explains the conditions under which returns and refunds are accepted.
1. Return Eligibility
- Products can be returned if they are:
- Damaged during transit.
- Incorrect or not as described.
- Returns must be requested within 7 days of delivery.
2. Non-Returnable Items
- Opened or partially used products.
- Perishable items that have exceeded their expiration date.
3. Return Process
- To initiate a return, please contact us at adarvafoods@gmail.com with your order details and reason for return.
- Approved returns must be shipped back in their original packaging to the address provided by our team.
4. Refunds
- Refunds will be processed once the returned item is inspected and approved.
- Refunds will be issued to the original payment method within 7-10 business days.
5. Replacement Policy
- If a replacement is preferred over a refund, we will ship a new product once the return is received and approved.
6. Shipping Costs for Returns
- Return shipping costs are the responsibility of the customer unless the product was defective or incorrect.